christianBrennan

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christianBrennan

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christianBrennan

Hey there. I’m Christian.

I design healthcare experiences people can trust.

Get to know me

A little context on me, my interests, and what matters most to me.

Hey there. I’m Christian.

I design healthcare experiences people can trust.

Get to know me

A little context on me, my interests, and what matters most to me.

Featured case studies

Case Study

Digital Q&A tool for patients to submit questions before visits

Improving appointment preparation and peace of mind allows providers more qualilty time with patients

Case Study

Digital Q&A tool for patients to submit questions before visits

Improving appointment preparation and peace of mind allows providers more qualilty time with patients

Case Study

Redesigning the Account Dashboard for travel consultants

Creating a more intuitive and functional card member account dashboard for American Express travel consultants

Case Study

Redesigning the Account Dashboard for travel consultants

Creating a more intuitive and functional card member account dashboard for American Express travel consultants

Case Study

Reimagining just-in-time disclosures and compliance efficiency for travel consultants

Designed to streamline compliance, disclosure, CM validation, and servicing standards, ensuring seamless and efficient operations

Case Study

Reimagining just-in-time disclosures and compliance efficiency for travel consultants

Designed to streamline compliance, disclosure, CM validation, and servicing standards, ensuring seamless and efficient operations

Case Study

Designing an empowering agent app for customer service transformation

Optimizing the “transfer with verification” process, allowing agents to efficiently provide card members a personalized experience.

Case Study

Modernizing how natural gas customers connect to the data they need

Taking Tenaska’s customer connect portal to the next level through deeply considered design and development

Case Study

Modernizing how natural gas customers connect to the data they need

Taking Tenaska’s customer connect portal to the next level through deeply considered design and development

Featured case studies

Case Study

Digital Q&A tool for patients to submit questions before visits

Improving appointment preparation and peace of mind allows providers more qualilty time with patients

Case Study

Redesigning the Account Dashboard for travel consultants

Creating a more intuitive and functional card member account dashboard for American Express travel consultants

Case Study

Reimagining just-in-time disclosures and compliance efficiency for travel consultants

Designed to streamline compliance, disclosure, CM validation, and servicing standards, ensuring seamless and efficient operations

Case Study

Designing an empowering agent app for customer service transformation

Optimizing the “transfer with verification” process, allowing agents to efficiently provide card members a personalized experience.

Case Study

Modernizing how natural gas customers connect to the data they need

Taking Tenaska’s customer connect portal to the next level through deeply considered design and development

I'm a UX generalist focused on uncovering unmet user needs and using AI tools to streamline user-centered solutions.

I leverage Tony Ulwick's Jobs to Be Done (JTBD) framework to better understand what users truly need by listening to their experiences. This helps me design inclusive solutions that align with stakeholder goals and deliver measurable impact.

View my design process

Background + Experience

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Banner Health

Senior Product Designer

Banner Health

Senior Product Designer

Banner Health

Senior Product Designer

Banner Health

Senior Product Designer

Tallwave Digital Agency

Senior Product Designer

Tallwave Digital Agency

Senior Product Designer

Tallwave Digital Agency

Senior Product Designer

Tallwave Digital Agency

Senior Product Designer

Personify

Design Lead A2Z Events

Personify

Design Lead A2Z Events

Personify

Design Lead A2Z Events

Dentons

US Design Lead

Dentons

US Design Lead

Dentons

US Design Lead

Pomerantz Agency

Senior Graphic Designer

Pomerantz Agency

Senior Graphic Designer

Pomerantz Agency

Senior Graphic Designer

Drop me a line if ya fancy.

smartmediaman

@gmail.com

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